We encourage you to contact us whenever you have an interest or concern.

Hinsdale
908 N Elm Street, Ste 300
Hinsdale, IL 60521
(630) 455-1756
St. Charles
2435 W Dean Street, Ste 2E
St. Charles, IL 60175
(630) 443-7800


PRESCRIPTION REFILL POLICY

If your prescription bottle indicates you have refills left, you do not need to contact our office.  Contact your pharmacy and they will refill it for you; be sure to give the pharmacy adequate time to fulfill your request.  If there are no refills remaining at the pharmacy, you can ask your pharmacist to contact us for the refill authorization.

If you do not have any refills left, please have your pharmacy contact us via fax (630) 455-1759 at least three business days before your prescription runs out.

In order to provide the highest clinical service to you, we will review your medical record to determine if a follow-up visit or medication adjustment is needed before refilling the prescription at the pharmacy of your choice.

Please have the following information readily available at the time of the request: Name, date of birth, name and spelling of medication, dosage, name and location of the pharmacy of your choice and the name of the prescribing doctor.

Prescriptions will generally be sent electronically to the pharmacy within one business day of your request.  Please note that if there are questions, this could cause a delay.  Routine refills are handled during regular business hours.  Refills will NOT be made after hours, on weekends or holidays.  The on-call physician will NOT answer calls regarding medication refills.